The Business Week article by Stephen baker titled Managing by The Numbers is a must read. The article describes how IBM, the world leader in outsourcing services with almost 400,000 employees worldwide, is introducing mathematical models to help...

On May 14, I posted an email I received from a friend of mine who moved last year from San Francisco to Chengdu. His message was about the earthquake "seen" from Chengdu. In a new email I just received, he describes his actions as a volunteer for the...

I am trying to keep as little private data as possible on my computer. I managed to convince myself that they are much safer on a secure server than on my personal computer, which can be stolen or crash at any time. I have therefore been...

SMBs do not necessarily have trivial software needs; some have even very sophisticated and/or diverse ones. It is not uncommon for SMBs to have needs that encompass JAVA and .NET developments, together with technical support for enterprise...

As you might know, I run a company that focuses on providing outsourcing services to SMBs. A significant portion of our customers are WEB 2.0 startups located in the Silicon Valley who decided to outsource part or all of their engineering. As a...