James Bond is one of the great spy movie I love to watch. Some people are intrigued with the adventure of spy and surveillance action. Remember the 1977 movie - The Spy Who Loved Me? We are using many form of surveillance technology (covert or...

I like to thank to all droppers for their continued support. My special appreciation for the following Top 25 Droppers for January 2010: Take a coffee break... Coffee. Cant start the day without having my cup of hot, creamy, not-so sweet morning...

Translating Customer Wants into Sales Excellence The three customer wants revealed during our Customer-Selected World Class Sales Excellence studies are more than a wish list. They are a mandate and a challenge to you. Your customers' hierarchy of...

The Hierarchy of Customer Wants While the barriers to putting customers first can appear daunting, salespeople have no choice but to overcome them. To become truly effective as a salesperson and win favorable customer decisions, your strategic focus...

Characteristics of Financially Troubled Organizations Organizations that are financially troubled fail to prosper because one or more of three basic "financial pathologies" are present in their boardrooms: 1. All forestno trees 2. All treesno...